At SwimTrainingGear.com, we understand that when you’re eager to dive into your new swimming gear, timely delivery matters. Whether you’re a competitive swimmer preparing for your next meet or a family getting ready for pool season, we’ve designed our delivery options to suit your needs while maintaining our commitment to quality service.
Our Delivery Promise
As specialists in performance swimwear and accessories, we process all orders within 1-2 working days from our Gloucester headquarters. Our team of swimming enthusiasts carefully checks each item before dispatch to ensure you receive only the best quality gear from brands like Speedo, TYR, and our own Amanzi line.
Global Reach: We proudly ship worldwide (excluding some Asian and remote regions) to serve swimmers across the globe with the same dedication we show to our local customers.
Shipping Options
Choose the delivery method that best suits your swimming schedule:
| Option | Carrier | Delivery Time | Cost | Best For |
|---|---|---|---|---|
| Standard Shipping | DHL or FedEx | 10-15 working days after dispatch | £12.95 | Swimmers who need their gear for upcoming training sessions or competitions |
| Free Shipping | EMS | 15-25 working days after dispatch | FREE on orders over £50 | Families stocking up for the season or those planning ahead |
All delivery times are estimates and may vary depending on your location and customs processing. During peak seasons (especially around major swimming competitions), please allow extra processing time.
Tracking Your Order
For your peace of mind:
- You’ll receive a confirmation email when your order is placed
- A second email with tracking information will be sent when your order dispatches
- Our customer service team (all swimmers themselves!) can help track your package if needed
Returns & Exchanges
We want you to be completely satisfied with your swimming gear. If any item doesn’t meet your expectations:
- Returns are accepted within 15 days of receipt
- Items must be unworn with original tags attached
- Return shipping costs are the customer’s responsibility unless the item is faulty
For competitive swimmers with immediate needs, we recommend ordering well before important events to allow time for potential exchanges.
Need Help With Your Order?
Our customer service team includes former competitive swimmers who understand the importance of having the right gear at the right time. Contact us at [email protected] for any delivery-related questions.
Ready to upgrade your swim gear? Explore our collections today and experience the SwimTrainingGear difference!